LUCENA CITY, Quezon – The Lucena Branch of the Social Security System (SSS) announced that the Department of Information and Communications Technology (DICT) has equipped the SSS eWheels with free high-speed internet to support its outreach efforts in remote areas.
According to Branch Head Frederick D. Isip, the DICT has supplied the SSS with a free Mobile Starlink device, which will be available for use starting March 28, 2025, for a period of one year.
Isip noted that this collaboration will significantly improve the SSS eWheels program by enabling uninterrupted online services in communities with limited or no internet access.
“This satellite internet technology directly addresses challenges in remote locations, significantly improving system uptime and reducing client waiting time. This is a game-changer for SSS Lucena as it allows us to bring our digital services closer to members,” Isip said.
Covering 29 municipalities and two cities in Quezon Province, including geographically isolated and disadvantaged areas (GIDAs), Isip added that SSS Lucena will now be better equipped to provide uninterrupted digital services to its members.
SSS Lucena can now offer faster access to My.SSS portal and SSS Mobile App, Real-Time Processing of Contributions (RTPC), membership application, online registration, verification, and benefit consultations in last mile communities.
“This initiative reflects our commitment to innovation and excellent public service, ensuring that no member is left behind due to connectivity challenges. We can efficiently bring essential transactions – making our services more accessible and reliable. In fact, we are going to conduct e-Wheels in majority of towns and municipalities under the jurisdiction of SSS Lucena,” Isip said.
“This partnership is a great example of how interagency collaboration can really make a difference. By working with DICT and tapping into their Starlink technology, we’re not just improving connectivity – we’re making sure our members, wherever they are, get the service they deserve. We thank the agency for their continued support, and we look forward to exploring more ways we can work together to bring social security services closer to every Filipino,” Isip concluded.
